Help & Support
Find answers to common questions below, or reach out and we'll get back to you within one business day.
Download Fresh Take from the App Store, create an account, then visit freshtakeapp.com to start your free trial. You'll be directed to a secure checkout page — no payment is charged until the trial ends.
If you subscribed on the web, sign in at app.freshtakeapp.com, open Profile and choose Manage Subscription. You can cancel, switch between monthly and annual, update your card or download invoices there. If you subscribed on iPhone or iPad, Apple handles it: Settings → your name → Subscriptions. Either way, cancelling takes effect at the end of your current billing period and you keep access until then.
Fresh Take handles billing directly through our website to keep costs low. Apple charges a significant fee for in-app purchases — by subscribing at freshtakeapp.com, we avoid that cost entirely.
After signing in with Apple, you'll see a prompt in the app directing you to freshtakeapp.com. Visit the site, enter the email address associated with your Apple ID, and complete checkout from there.
Head to the Profile tab and double-check your dietary settings are saved correctly. Try tapping "Try different suggestions" to regenerate. If the issue persists, contact us.
On any recipe view, tap Share and choose "Share as link." This generates a public URL that anyone can open in a browser — no account required. You can also share as a PDF via the iOS share sheet.
On the recipe view, scroll to the Grocery List section and tap "Send to Reminders." Allow access on first use. Each ingredient is added as a separate item.
Email us at support@freshtakeapp.com with the subject "Delete my account" from the address associated with your account. We'll process the deletion within 30 days.
We're a small team and we read every message. Send us a note and we'll get back to you within one business day.
Email Supportsupport@freshtakeapp.com