Help & Support

How can we help?

Find answers to common questions below, or reach out and we'll get back to you within one business day.

Frequently asked questions

How do I start my free trial?

Download Fresh Take from the App Store, create an account, then visit freshtakeapp.com to start your free trial. You'll be directed to a secure checkout page — no payment is charged until the trial ends.

How do I cancel my subscription?

You can cancel any time at freshtakeapp.com by managing your account, or by emailing support@freshtakeapp.com. Cancellation takes effect at the end of your current billing period.

Why do I subscribe on the website instead of in the app?

Fresh Take handles billing directly through our website to keep costs low. Apple charges a significant fee for in-app purchases — by subscribing at freshtakeapp.com, we avoid that cost entirely.

I signed up with Apple Sign-In. How do I subscribe?

After signing in with Apple, you'll see a prompt in the app directing you to freshtakeapp.com. Visit the site, enter the email address associated with your Apple ID, and complete checkout from there.

My recipe suggestions don't match my dietary profile. What should I do?

Head to the Profile tab and double-check your dietary settings are saved correctly. Try tapping "Try different suggestions" to regenerate. If the issue persists, contact us.

How do I share a recipe with someone who doesn't have Fresh Take?

On any recipe view, tap Share and choose "Share as link." This generates a public URL that anyone can open in a browser — no account required. You can also share as a PDF via the iOS share sheet.

How do I send my grocery list to Reminders?

On the recipe view, scroll to the Grocery List section and tap "Send to Reminders." Allow access on first use. Each ingredient is added as a separate item.

How do I delete my account?

Email us at support@freshtakeapp.com with the subject "Delete my account" from the address associated with your account. We'll process the deletion within 30 days.

Still need help?

We're a small team and we read every message. Send us a note and we'll get back to you within one business day.

Email Support

support@freshtakeapp.com